Question 1

How do I get started with ZenPM?

Accepted Answer

Sign up for a free account at zenpm.work/signup. No credit card required. You'll be up and running in 2 minutes.

Question 2

Do I need to install anything?

Accepted Answer

No! ZenPM is 100% web-based. Works on any device with a browser - desktop, tablet, or mobile.

Question 3

Can I import data from other tools?

Accepted Answer

We're working on import tools. For now, contact support@zenpm.work and we'll help you get set up.

Question 4

How does the AI understand my tasks?

Accepted Answer

We use Google's Gemini 3 Flash AI to parse natural language. Just type normally - 'Call Sarah tomorrow at 2pm' - and AI handles the rest: creates task, finds Sarah, sets date/time, categorizes it.

Question 5

What if the AI makes a mistake?

Accepted Answer

You can always edit any task manually. Our AI handles most common task formats accurately, and we're constantly improving it.

Question 6

Does AI work in other languages?

Accepted Answer

Currently English only.

Question 7

How does Smart Assignment work?

Accepted Answer

AI analyzes team member expertise (from past tasks), current workload, and recent activity. It assigns tasks to the best person automatically - no manual selection needed.

Question 8

Is there a free trial?

Accepted Answer

Yes! All plans include a 14-day free trial. No credit card required.

Question 9

Do you offer annual billing?

Accepted Answer

Yes! Save with annual billing on any plan. Solo is $90/year ($7.50/month), Team is $120/year ($10/month), and Agency is $290/year (~$24/month).

Question 10

Can I cancel anytime?

Accepted Answer

Absolutely. Cancel with one click. No questions asked, no penalties. You keep access until the end of your billing period.

Question 11

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit (TLS). We take security seriously and follow industry best practices.

Question 12

Where is data stored?

Accepted Answer

US-based servers.

Question 13

Do you sell my data?

Accepted Answer

Never. We make money from subscriptions, not selling data. Your data is yours. Period.

Question 14

Can I export my data?

Accepted Answer

Yes. Contact support@zenpm.work and we'll provide a full export of your data. No lock-in.

Question 15

Does ZenPM integrate with Google Calendar?

Accepted Answer

Yes! Subscribe to your personal iCal feed in Google Calendar. Tasks with due dates sync automatically. No API keys needed.

Question 16

What about Outlook/Office 365?

Accepted Answer

Yes! Same iCal feed works with Outlook, Apple Calendar, and any calendar app that supports webcal:// URLs.

Question 17

Do you have a mobile app?

Accepted Answer

Not yet, but our web app is fully responsive and works great on mobile. Native iOS/Android apps coming Q3 2026.

Question 18

Can I integrate with Slack/Teams?

Accepted Answer

Not yet, but it's on our roadmap. Stay tuned!

Question 19

How do I get help?

Accepted Answer

Email us at support@zenpm.work. We typically respond within 1-2 business days.

Question 20

What if I need a custom feature?

Accepted Answer

We love feature requests! Email us and we'll evaluate it for our roadmap.

Frequently Asked Questions

Getting Started

AI Features

Pricing & Plans

Security & Privacy

Integrations

Support

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