Privacy Policy

1. Information We Collect

When you create an account or use ZenPM, we collect the following types of information:

• Account Information: Your name, email address, and password when you register.
• Project Data: Tasks, notes, files, contacts, and other content you create within ZenPM.
• Usage Data: How you interact with the service, including features used, pages visited, and actions taken.
• Device Information: Browser type, operating system, and IP address for security and analytics purposes.
• Payment Information: Billing details processed securely through Stripe. We do not store your full card number.

2. How We Use Your Information

• To provide, maintain, and improve the ZenPM service.
• To process your transactions and manage your subscription.
• To send transactional emails such as password resets, invoice receipts, and daily digests.
• To power AI features, including natural language task parsing and smart autocomplete.
• To monitor and prevent fraud, abuse, and security threats.
• To communicate product updates and changes to our service.

3. Cookies and Tracking

ZenPM uses essential cookies to maintain your session and preferences. We do not use third-party advertising trackers. Analytics cookies may be used to understand how the service is used, and you can opt out of non-essential cookies at any time through your browser settings.

4. Third-Party Services

We work with trusted third-party providers to deliver our service:

• Stripe for payment processing.
• Mailgun for transactional email delivery.
• Google Gemini for AI-powered features such as natural language parsing.

Each provider operates under their own privacy policy. We only share the minimum data necessary for them to perform their function.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Aggregated, anonymized data may be retained for analytics purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Export your data in a portable format.
• Object to or restrict certain processing activities.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at hello@zenpm.work.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/HTTPS) and secure password hashing. While no system is 100% secure, we continuously monitor and improve our security practices.

8. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please reach out to us at hello@zenpm.work.